The Information We Collect
Registration information: At the time you register to become a registered user of freshool.com, you will be asked to complete a registration form which requires you to provide information such as your name, address, phone/fax number, email address and other personal information as well as information about your business.
Publishing information: If you submit any information to freshool.com to be published on the site through the publishing tools, including but not limited to company profile, product catalog, trade leads, profile and any discussion forum, then you are deemed to have given consent to the publication of such information.
Payment information: If you establish a credit account with us or our providers or if you purchase a product or service from freshool.com or other registered users of the site or other vendors available through the sites, we may collect additional information, including billing information, credit card numbers and expiration dates and tracking information from cheques or money orders.
Account activities information: We record and retain the records of your account activities when you use freshool.com services. If you make sale and purchase transactions online through freshool.com’s web-based transaction platform, we also collect information related to such transactions including the types and specifications of the goods, pricing and delivery information, any trade dispute records.
Statistical information: In addition, we gather statistical information about our site and users, such as IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions, unique visitors and so forth.
How We May Use Information
Registration information: We may use your registration information to provide services that you request or to contact you regarding additional services about which freshool.com determines that you might be interested. Specifically, we may use your email address, mailing address, phone number, mobile number or fax number to contact you regarding notices, surveys, product alerts, new service or product offerings and communications relevant to your use of our website. We may generate reports and analysis based on the registration information for internal analysis, monitoring and marketing decisions.
Publishing information: All of your publishing information will be publicly available on this website and therefore accessible by any internet user. Any publishing information that you disclose to freshool.com becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyrights) in such information. You should exercise caution when deciding to include personal or proprietary information in the publishing information that you submit to us.
Payment information: freshool.com will share your payment information with banks or vendors relevant to the transaction in order to enable transactions to be completed. In addition, freshool.com may use payment information to determine your credit-worthiness and, in the process of such determination, freshool.com may make such payment information available to banks or credit agencies. While freshool.com has in place up-to-date technology and internal procedures to guard your payment information against intruders, there is no guarantee that such technology or procedure can eliminate all of the risks of theft, loss or mis-use. freshool.com shall not be liable to you or any other person for any damages that might result from unauthorized use, publication, disclosure or any other mis-use of payment information, including credit card information.
Account activities information: We use account activities information to provide the services that you request. We may also generate reports, statistics and analysis based on account activities information to enhance and improve this website and services. We may also use account activities information to determine your credit-worthiness.
Statistical information: We use statistical information to help diagnose problems with and maintain our computer servers, to manage this website, and to enhance our website and services based on the usage pattern data we receive. We may generate reports and analysis based on the statistical information for internal analysis, monitoring and marketing decisions. We may provide statistical information to third parties, but when we do so, we do not provide personally-identifying information without your permission.
Disclosure of Information
We may publish records of complaints and any penalties, actions or proceedings against users. We further reserve the right to disclose your collected information to relevant authorities where we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be infringing or threatening to infringe, or who may otherwise be causing injury to or interference with, the title, rights, interests or property of freshool.com, our users, customers, partners, other web site users or anyone else who could be harmed by such activities.
We also reserve the right to disclose collected information in response to a subpoena or other judicial order or when we reasonably believe that such disclosure is required by law, regulation or administrative order of any court, governmental or regulatory authority.
If we have reason to believe that a user is in breach of the Network Service Agreement or any other agreement with us, then we reserve the right to make public or otherwise disclose such user's collected information in order to pursue our claim or prevent further injury to freshool or others.
You can determine if and how a cookie will be accepted by configuring your browser's which is installed in the computer you are using to access the site. If you desire, you can change those configurations in your browser. By setting your preferences in the browser, you can accept all cookies, you can be notified when a cookie is sent, or you can reject all cookies. If you reject all cookies by choosing the cookie-disabling function in your browser, you may be required to re-enter your information on our site more often and certain features of our site may be unavailable.
We employ commercially reasonable security methods to prevent unauthorized access, maintain data accuracy and ensure correct use of information. As a registered user, your registration information, publishing information and payment information (if any) can be viewed and edited through your account which is protected by password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on the computer. Remember to sign out of your account and close your browser window when you have finished your session.
No data transmission over the internet or any wireless network can be guaranteed to be perfectly secured. As a result, while we try to protect your information, no web site or company, including ourselves, can absolutely ensure or guarantee the security of any information you transmit to us and you do so at your own risk.
Accessing, Reviewing and Changing Your Personal Information
You can see, review and change most of your personal information by signing on to freshool.com. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, and assist with any investigation.
We are not responsible for the privacy protection methods of other websites who are linked to freshool.com.
Users’ Responsibilities in Regards to Privacy Protection
As a registered user, you have to protect your account. Use unique numbers, letters and special characters as your password, and do not disclose your freshool password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify freshool and change your password.You should know your user ID is displayed throughout freshool(and so available to the public), and is connected to all of your freshool activity. Other people can see your bids, purchases, items for sale, storefronts, feedback, ratings and associated comments. Notices sent to other community members about suspicious activity and policy violations on our sites refer to user IDs and specific items. So if you associate your name with your user ID, the people to whom you have revealed your name will be able to personally identify your freshool activities.